Get in Touch With Us
Thank you for taking the time to visit. Whether you have spotted something that needs fixing, have a question about a page, or simply want to share your thoughts, we would be glad to hear from you. Every message is read by a real person, and we do our best to reply as quickly as we can.
How to Reach Us
The easiest way to contact us is by email. Please write to info@connectionsathome.co.uk and we will get back to you, usually within two to three working days. During busy periods or public holidays, a reply may take a little longer, but no message is ignored.
What You Can Write to Us About
We welcome all kinds of messages. Some of the most common reasons people get in touch include:
- Corrections: if you notice a detail that looks out of date or incorrect, please let us know which page it appears on.
- General questions: if something on the site is unclear, we are happy to explain it in plainer terms.
- Feedback and ideas: tell us what you find useful, what could be better, or what you would like to see covered.
- Technical problems: if a page will not load or a link appears broken, a short description helps us fix it faster.
- Partnership or media enquiries: please include your name, organisation and a brief outline of your request.
Tips for a Faster Reply
To help us respond properly, it is useful to include a clear subject line, the web address of the page you are writing about, and as much detail as you feel comfortable sharing. Screenshots are welcome if they help explain a problem. Please avoid sending passwords, bank details or other sensitive information by email, as we will never ask for them.
What Happens to Your Message
Any personal details you send us, such as your name and email address, are used only to answer your enquiry. We do not sell or share them for marketing. You can read more about how we store and protect your information in our Privacy Policy. For the rules that apply when using this website, including how our content may be shared, please see our Terms of Use.
A Quick Note
We are an information website, so we are unable to deal with account issues, payments or disputes on behalf of any third party. If your question relates to a service you have signed up for elsewhere, contacting that provider directly will be the quickest route to a solution.
We appreciate every message and look forward to hearing from you.